Frequently asked questions

1. How do I place a custom order?

To place a custom order, simply use the email contact button on our customisation page and send us your request. Let us know your chosen product and any ideas, colours, or themes you’d like.

Do you accept fully custom designs?vices

Yes! All of our products are made to order and can be fully customised based on your chosen colours, glitter styles, wraps, and design preferences.

What products can I customise?

You can customise snow globe tumblers, children’s bottles, pens, keyrings, wine stoppers, pokey tools, pick DTF wraps you want to be applied, and designer candles.

How long do custom orders take?

Turnaround times may vary depending on order volume and design complexity, but each item is made with care to ensure the best quality possible. It takes about 4 days to create and allow time for de-gassing.

Do you offer different lid options for tumblers?

Yes, we offer ice lids, rhinestone lids, colour lids, and plain lids so you can fully customise your tumbler style.

Can I order matching sets?

Yes! You can request matching sets such as tumblers, pens, and keyrings to create a coordinated design.

What delivery options do you offer?

We offer tracked shipping with Royal Mail to ensure your order is safely delivered and you can follow its journey right to your door.

How long does delivery take?

Once your order has been made and dispatched, delivery times will depend on Royal Mail’s service. Most UK orders typically arrive within a few working days after dispatch.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

Glitter Bee Creations: Dripping in Glitter, Made with Love